Process Communication Model - 5FMT1030

Goal(s)

Promote positive communication through better knowledge of self and others

Learning Outcomes:

1. Knowledge of self and others:
- Know your personality structure
- Use the appropriate communication channel for your interlocutor
- Identify your sources of motivation and develop them
- Identify the precursor signals of tension or emerging conflicts

2. Manage the relationship by individualizing your communication:
- Interact with the appropriate communication channel for your interlocutor
- Manage the precursor signals of tension or emerging conflicts
- Manage behaviors under stress

Translated with www.DeepL.com/Translator (free version)

Content(s)

1st intervention (1/2 day)
Understanding the basic concepts of process communication

• Introduction / History
• Perceptions / How to identify them
• The six personality types
• Personality structure
• The strengths

2nd intervention (1/2 day)

• Interaction styles
• Personality parts
• Types and parts of personality
• Communication channels

3rd intervention (1/2 day)

• Psychological needs
• Phase and phase change
• Stress and Miscommunication
  o The 3 degrees of miscommunication
• Distress sequences
• How to Process Communication

Translated with www.DeepL.com/Translator (free version)

-Willingness - Desire - Curious - Listening to self and others....
-Each student is asked to take notes following the presentation. These notes will be used for the evaluation.